Hotel FrontDesk

More information about Hotel FrontDesk Portal

Hotel FrontDesk
This project aims to digitally transform the front desk operations of hotels by replacing manual, paper-based processes with a centralized web-based system. It includes modules for shift management, cash log tracking, incident reporting, training, messaging, and maintenance coordination. The system supports hotel-specific customization, ensuring flexibility across multiple properties

Features & Benefits

  • Shift Management – Customizable checklists, shift-specific questionnaires, and cash handover verification.

  • Cash Count Log – Track beginning/end cash, drop amount, discrepancies, and shift-wise verification.

  • Incident & Maintenance Reporting – Digital forms for incident logging and maintenance with admin visibility and comments.

  • Training & Emergency Procedures – Uploadable manuals with acknowledgment tracking and basic assessments.

  • Messaging System – One-to-one and group messaging between staff and admin, with read receipts and email notifications.

  • General Logbook – Digital replacement for notepad logs (guest requests, complaints, updates).

  • Hotel Profile Setup – Manage hotel-specific details, shift timings and ideal cash settings.

  • Reporting Module – Auto-generated reports on activities, logs, checklist compliance, and shift records.

  • External Integrations – Redirection links to Time Clock, PMS, and Credit Card Authorization systems.

Technologies Used

ASP.NET MVC
ASP.NET MVC
C#
C#
HTML 5
HTML 5
CSS
CSS
Bootstrap
Bootstrap
jQuery
jQuery
SQL Server
SQL Server

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